What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I downgrade to Premium and use remaining balance paid for annual account.

    Asked by sunilv on October 22, 2012 at 01:35 PM

    I paid $90 for the annual Premium account.

    Then, because I was getting more submissions than expected, I upgraded to Professional for just one month. I paid $49.

    Now, I'd like to revert back to the Premium account and use up the rest of the year I paid for. 

    How do I do this?

    Thanks! Sunil 

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    JotForm Support

    Answered by Deygus on October 22, 2012 at 02:23 PM

    Hello, you should be able go to http://www.jotform.com/pricing and downgrade via the link under the Premium Plan which is what you originally had but if you are having problems with anything please let us know.