How do I downgrade to Premium and use remaining balance paid for annual account.

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    sunilv
    Asked on October 22, 2012 at 01:35 PM

    I paid $90 for the annual Premium account.

    Then, because I was getting more submissions than expected, I upgraded to Professional for just one month. I paid $49.

    Now, I'd like to revert back to the Premium account and use up the rest of the year I paid for. 

    How do I do this?

    Thanks! Sunil 

  • Profile Image
    Deygus
    Answered on October 22, 2012 at 02:23 PM

    Hello, you should be able go to http://www.jotform.com/pricing and downgrade via the link under the Premium Plan which is what you originally had but if you are having problems with anything please let us know.