Survey I Created for College Project Was Deleted

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    Salman Quraishi 
    Asked on March 08, 2018 at 06:20 PM

    Hello JotForm,

    I had created two forms for a college research project regarding computer security. However, for some reason they were auto-deleted. I had worked very hard on creating the questions and answers. This is for a school project and not any attempt at phishing, in fact my project is about preventing such malicious activity. Is there any way I can get my form back, I was almost complete with it. Any assistance would greatly be appreciated. 

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    John_Benson
    Answered on March 08, 2018 at 08:23 PM

    Please refer to this thread: https://www.jotform.com/answers/1409726

    My colleague is already working on your issue.

    Thank you.

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    Salman Quraishi 
    Answered on March 08, 2018 at 08:28 PM

    Hello, It seems the link you provided is redirecting me to this same page. 

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    John_Benson
    Answered on March 08, 2018 at 08:44 PM

    Sorry for the confusion.

    Here's the link: https://www.jotform.com/answers/1409726

    Thank you.

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    SQuraishi13
    Answered on March 08, 2018 at 08:59 PM

    Thank You Very Much, The issue has been resolved, although the link you provided gives me an "unauthorized access". But the issue has been resolved and I can now access my account, view and edit my forms. Thank You

    I was still wondering since my surveys are a 2-part project, i had created two versions, since the word that triggered your guys system was "password", could my other form also to get autosuspended since they contain many of the same words? If so, is there any way that form could be whitelisted also. I only need the two forms for my project. I greatly appreciate the help and must say it is great that jotform has 24/7 assistance. Thank You again and if it is possible that my other form could be whitelisted that would be great. 

    Thank You.

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    BJoanna
    Answered on March 09, 2018 at 02:47 AM

    I whitelisted your other form as well. Feel free to contact us if you have any other questions or issues.