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HBMinAsked on March 8, 2018 at 6:29 PM
https://form.jotform.com/HBMin/general
This form on the ONE TIME GIFT is not working properly.
An error message appears saying the interval length must be a value between 7-365
I have compared this to the other pages and they are the same on the CSS
Thank you for your immediate attention.
Jeff Hawkins
HBMin.org/donate
Page URL: https://form.jotform.com/HBMin/general -
John_BensonReplied on March 8, 2018 at 8:35 PM
Please disable the Variable Price option to your donation. Here's a screenshot:
Related guide: How-to-Setup-a-Recurring-Payment-Option
I hope this helps. Let us know how it goes. Thank you.
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HBMinReplied on March 8, 2018 at 10:55 PM
This does not work because it removes the "amount" option. There is no way to put in the $ amount if you remove the variable price. ALL the other forms seem to work and the variable price is YES
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HBMinReplied on March 8, 2018 at 11:01 PM
IF you can make this form work better and look cleaner and easier to use that would be fine BUT this is the only form not working...
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Nik_CReplied on March 9, 2018 at 5:30 AM
Just set your One-time gift product to be weekly period:
I just tested and that will work (it doesn't matter which period you select since it's only one payment anyway).
Let us know how it worked.
Thank you!
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HBMinReplied on March 9, 2018 at 3:31 PM
This worked.
thank you.