Why I'm receiving "Interval length must be a value from 7 through 365 for day based subscriptions." on submitting?

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    HBMin
    Asked on March 08, 2018 at 06:29 PM

    https://form.jotform.com/HBMin/general

    This form on the ONE TIME GIFT is not working properly.

    An error message appears saying the interval length must be a value between 7-365

    I have compared this to the other pages and they are the same on the CSS

    Thank you for your immediate attention.


    Jeff Hawkins

    HBMin.org/donate

  • Profile Image
    John_Benson
    Answered on March 08, 2018 at 08:35 PM

    Please disable the Variable Price option to your donation. Here's a screenshot:

    1520559184Disable_var_001.png

    Related guide: How-to-Setup-a-Recurring-Payment-Option

    I hope this helps. Let us know how it goes. Thank you.

  • Profile Image
    HBMin
    Answered on March 08, 2018 at 10:55 PM

    This does not work because it removes the "amount" option. There is no way to put in the $ amount if you remove the variable price. ALL the other forms seem to work and the variable price is YES

  • Profile Image
    HBMin
    Answered on March 08, 2018 at 11:01 PM

    IF you can make this form work better and look cleaner and easier to use that would be fine BUT this is the only form not working... 

  • Profile Image
    Nik_C
    Answered on March 09, 2018 at 05:30 AM

    Just set your One-time gift product to be weekly period:

    1520591340Screen Shot 2018-03-09 at 11.2

    I just tested and that will work (it doesn't matter which period you select since it's only one payment anyway).

    Let us know how it worked.

    Thank you!

  • Profile Image
    HBMin
    Answered on March 09, 2018 at 03:31 PM

    This worked.

    thank you.