Calculation is not working if I add another item

  • Profile Image
    cheapo
    Asked on March 08, 2018 at 06:54 PM

    we have been talking to a lot of different form experts what we have been trying to do and what you have fixed before

    If you select a pasta choice 1,2,3,4 etc. ie:(tomato sauce & pasta) 

    depending on the amount selected above then the pasta choices below become mandatory ie: if you pick 2 pastas of the same the 2 pasta choices are required 

    so we have been talking to many people for 3 days and i get different conflicting information.

    so we have been trying many different formulas we dont want a money total we want an item total ie: if we select 6 different pastas in the ("calculator") (Choice Your Pasta Selected # Below) what we are calling it

    only should display the item number of (6) right now WE HAVE IT WORKING WITH 1 ITEM WHAT WE ARE STUCK ON HOW TO ADD THE 2ND ,3RD, 4TH, ETC PASTA DISH

    IF YOU DONT WANT FIX IT FOR ME IN MY ACCOUNT AND SAVE ME A LOT OF AGGRAVATION

    PLEASE GIVE ME STEP BY STEP INSTRUCTIONS LITERALLY

    HERE IS THE EXAMPLE OF THE PASTA SELECTION WITH THE PASTA CHOICES AND IT IS WORKING RIGHT NOW WITH ONLY 1 ITEM I HAVE TO ADD ALL THE OTHER PASTA DISHES1520553083hello2.png

    1520553083hello2.png



    1520553171hello.png

    This is what we have now in this section above and again it is working, Its not working if i add another item obviously i am doing something wrong.

      



  • Profile Image
    Jan
    Answered on March 08, 2018 at 09:00 PM

    Please give me more time to work on this issue. I will contact you via this thread once I have an update.

    Thank you for your patience.

  • Profile Image
    cheapo
    Answered on March 08, 2018 at 10:43 PM
    I believe one of the other guy figured out the problem he did all the
    condition logic if you look in the prior issues you'll find it
    Thanks Robert
    ...
  • Profile Image
    Jan
    Answered on March 09, 2018 at 05:22 AM

    Thank you for the update. Glad to hear that your issue is now resolved. Please do not hesitate to contact us if you need any help. 

  • Profile Image
    cheapo
    Answered on March 09, 2018 at 09:43 AM
    I don't know what country you're from or what country language but you
    don't comprehend very well
    The issue has not been resolved it still ongoing
    If you need to come back to me or with check into the issue don't you think
    we need a little help I still have the same problem and having the last 4
    days please check my prior email
    ...
  • Profile Image
    Jan
    Answered on March 09, 2018 at 10:45 AM

    Sorry for the misunderstanding. I was trying to troubleshoot the issue and then you replied indicating that the other guy already figured out the problem.

    Just to clarify, you want to add the number of order selected in the Pasta-Choice dropdowns. For example:

    (Tomato Sauce & Pasta) = 1) order
    (Ricotta Cheese & Pasta) = 2) order
    (Lasagna)= 1) order
    (Sausage & Pasta) = 3) order

    The number that should appear in the "(Choice Your Pasta Selected # Below)" field should be "7".

    152060993403-09-vd3b1.png

    In this way, 7 dropdowns in the "Pasta-Choice" section will be required.

    152061017003-09-fidez.png

    As of right now, only the "(Tomato Sauce & Pasta)" dropdown are being passed to the "(Choice Your Pasta Selected # Below)" field.

    If this is correct, let us know so that we can work on a solution.

    We will wait for your reply. Thank you for your understanding. 

  • Profile Image
    cheapo
    Answered on March 09, 2018 at 11:43 AM
    As I am as well sorry for the miscommunication
    at exact moment is working correctly for the one pasta selection
    If you select three positive for that one selection you have three
    mandatory choices of pasta
    The only question we have now how do we add the other pasta to the
    calculator
    And as well as you add pasta selection make the other pasta choices
    mandatory
    ...
  • Profile Image
    cheapo
    Answered on March 09, 2018 at 12:43 PM
    Correction
    As I am as well sorry for the miscommunicationat
    exact moment is working correctly for the one pasta selection
    If you select three pasta for that one selection you have three mandatory
    choices of pasta
    The only question we have now how do we add the other pasta to make the
    calculator work correctly also making the pasta Choice required
    Show quoted text
    ...
  • Profile Image
    Welvin
    Answered on March 09, 2018 at 12:52 PM

    I am checking this now, evaluating the possible changes. I'll keep you posted. 

  • Profile Image
    Welvin
    Answered on March 09, 2018 at 01:16 PM

    That's my question as well. I'd like to point out again my colleague's illustration. 

    If I select 1 from (Tomato Sauce & Pasta) and 1 from (Ricotta Cheese & Pasta), does that mean equal to 2 on (Choice Your Pasta Selected # Below) calculation? Can you confirm this? 

    I've cloned your form and made a small change in the calculation of (Choice Your Pasta Selected # Below).

    Check here https://form.jotform.com/80674504695970

    Adding two selections:

    Is this how you want it to calculate? Let us know. 

  • Profile Image
    cheapo
    Answered on March 09, 2018 at 07:40 PM

    Thank You Welvin,

    I was talking to several people trying to find a solution to my problem and nothing seemed to work, after 4 days of frustration and misunderstandings you you were able to solve my problem thank you very much.

    I appreciate the time you took to help me, Robert