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    Problems uploading files

    Asked by monsterrrgirl on October 22, 2012 at 02:52 PM


    I haven't had any form submissions thru my website for several weeks.  I just tested the forms and the file upload is having a problem.  On the clients end it says thank you for your submission.  But when I receive the info that a form was submitted, the image that should have uploaded has not.

    Thank you for your help.



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    Answered by pinoytech on October 22, 2012 at 03:57 PM

    Hi Shannon,

    Sorry for the inconvenience that may have caused. Your form is working fine in my end upon checking. I was able to submit and see the image that I upload into your form. Kindly check your submission page.

    I guess the user forgot to upload the image before submitted their entry. I would suggest to set your upload field to require so that to avoid this from happening again.

    If you need further assistance, feel free to contact us at anytime.

    Thank you!