One form submission was edited but the edit was not sent over the Google sheet

  • hometownhospitality
    Asked on March 8, 2018 at 9:56 PM

    https://www.jotform.com/edit/3945433386601592482 

    This form submission was edited but the edit was not sent over the google sheet via the integration. Can you all push this data over to google sheets? 

  • Nik_C
    Replied on March 9, 2018 at 3:58 AM

    I tried to manually push the missing submission(s), could you please check if the Spreadsheet is showing fine now.

    We'll wait for your response.

    Thank you!

  • hometownhospitality
    Replied on March 9, 2018 at 9:26 AM

    The edited submission has the delivery date field set to 3/14 but the google sheet does not show that field has data. So the row was inserted correctly but is not being updated. Can you push an update through? 


    Thanks,

    Joshua

  • Welvin Support Team Lead
    Replied on March 9, 2018 at 10:39 AM

    I sync it again, but I don't think that will work. The primary purpose of the resync tool to our end is to append the submissions that aren't saved in the sheet. Please check. If it is not updated, I suggest opening the edit link you shared then submit it without changing anything in the field data.