Upgraded to $39/month plan

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    Asked on March 09, 2018 at 12:03 AM

    Hi I already upgraded to $39/month plan, but my plan is still $19 plan. Then I cancelled $19/month plan. But why my account is still $19/month plan? Never change.


    my account


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    Answered on March 09, 2018 at 06:39 AM

    Our apologies for the inconvenience. I have just checked your payment and I am able to confirm it. Your account is in the plan that it must be.

    Please let us know if you have any further questions.