- Harley2013Asked on March 09, 2018 at 12:03 AM
Hi I already upgraded to $39/month plan, but my plan is still $19 plan. Then I cancelled $19/month plan. But why my account is still $19/month plan? Never change.
- amyAnswered on March 09, 2018 at 06:39 AM
Our apologies for the inconvenience. I have just checked your payment and I am able to confirm it. Your account is in the plan that it must be.
Please let us know if you have any further questions.