Why conditions are not working?

  • Whitegates
    Asked on March 9, 2018 at 1:04 AM

    Good morning,

    This is the second time I have contacted you this week with a similar problem. It would appear that forms we have use for 6 months or more are beginning to have problems. Today it is with conditions. A simple condition requiring any of two fields in order to require information has stopped working. Can you tell me if you are changing things your end as this is very irritating.

    Chris

  • Nik_C
    Replied on March 9, 2018 at 6:49 AM

    I assume you're referring to this form https://www.jotform.com/build/72484546786371, but could you please tell us which fields and conditions are affected by this problem so we can check further?

    I checked your previous thread, but it is related to show/hide condition.

    We'll wait for your response.

    Thank you!