What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens when I reach 10 payment submissions on my free account?

    Asked by penngleeclub on October 22, 2012 at 03:47 PM

    If an 11th person tries to buy something on my account, will the payment be processed? Am I informed that I need to upgrade?


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    JotForm Support

    Answered by BDAVID on October 22, 2012 at 05:30 PM


    When your account reaches 10 payments it will get deactivated and the counter will get reset until the first day of the next month. Unless you may want to upgrade to either premium or professional.

    Hope this helps, if you have more questions, let us know.