Card forms: Placeholder text in long text entry field displaying HTML encoded text for special characters

  • Profile Image
    plodi
    Asked on March 09, 2018 at 05:52 AM

    Original text in the placeholder text field:

    Eg: I clicked on button A, then I typed 'Abc' and pressed button B.

    Please let me know how to fix this.

    1520592640Screen Shot 2018-03-09 at 11.4

  • Profile Image
    Kiran
    Answered on March 09, 2018 at 09:06 AM

    I am able to replicate the issue at my end. The issue seems to be happening with long text entry field only. I am forwarding the thread to our backend team for further investigation. Once we have any news in this regard, yo'll be updated here.

    Thank you!

  • Profile Image
    Scott
    Answered on March 09, 2018 at 09:40 AM

    Hey guys,

    This problem is now fixed.

    @plodi, Thanks for the heads up! Let us know if you ever need anything else.

    Cheers!

  • Profile Image
    plodi
    Answered on March 09, 2018 at 10:39 AM

    Awesome guys!

    Just another headsup: by switching to the 'All questions on a single page' layout the bug is back.

  • Profile Image
    Kiran
    Answered on March 09, 2018 at 10:52 AM

    As I tried to clone your JotForm to my account and change the layout, it seems to be displaying normally at my end. Could you provide us with more information of the issue that you are experiencing so that we can take a look and assist you further?

    We will wait for your response. Thank you!

  • Profile Image
    Kiran
    Answered on March 09, 2018 at 10:54 AM

    As I tried to clone your JotForm to my account and change the layout, it seems to be displaying normally at my end. Could you provide us with more information of the issue that you are experiencing so that we can take a look and assist you further?

    We will wait for your response. Thank you!

  • Profile Image
    Kiran
    Answered on March 09, 2018 at 10:54 AM

    As I tried to clone your JotForm to my account and change the layout, it seems to be displaying normally at my end. Could you provide us with more information of the issue that you are experiencing so that we can take a look and assist you further?

    We will wait for your response. Thank you!