The product item is not appearing on the order form?

  • cheri0805
    Asked on March 9, 2018 at 12:24 PM

    When I test and submit an order only the quantity appears but not the product. I have everything set to visible.  Am I missing something?

    Thank you 

  • David JotForm Support
    Replied on March 9, 2018 at 12:51 PM

    It seems as though your products have been set up using spinner fields.  Most of the fields have been labelled quantity:

    1520617741Capture Screenshot 10

    If you want to create products but not collect payment, I would recommend using a purchase order field and setting up your products in the purchase order field:

    https://www.jotform.com/help/460-How-to-Create-Payment-Form-with-Purchase-Order