Please help recover our information

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    Arletty
    Asked on March 09, 2018 at 12:50 PM

    estimados, necesitamos su ayuda para recuperar toda nuestra informacion que teniamos.

    nosotros cambiamos el correo electronico al cual estaba la cuenta asociada (claudia.gilardoni@uai.cl) por una nueva (arletty@uai.cl), al hacerlo perdimos toda la informacion.

    Podrían ayudarnos a recuperarla?




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    TREVON
    Answered on March 09, 2018 at 01:25 PM

    It not quite clear which information you need recovered. Kindly note that changing email does not delete your form submissions data it will only change email which receives default submission notification.

    You can view all your submissions as shown in the guide below: https://www.jotform.com/help/269-How-to-View-Form-Submissions

    If the above does not resolve your issue kindly feel free to let us know. We would appreciate if you could give us more information too.