What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have created jotform newsletter sign up form. Works in preview, but not on line???

    Asked by nanaimopetservices on October 22, 2012 at 06:35 PM

    copied html to xara webpage. Shows up ok and works in pre-view but no once I go on line with it. Any ideas for me?

     

    Thanks,

     

    Dave

    Page URL:
    http://nanaimopetservices.com/subscribe%20to%20newsletter.htm

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    JotForm Support

    Answered by Rodjit on October 22, 2012 at 07:11 PM

    Hi Dave,

    A certain conflict might causing this not to function. I can view your form but can't type on it. Please reembed your form using iframe method and let us know if it doesn't help.

    Thanks

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    Answered by nanaimopetservices on October 22, 2012 at 07:41 PM

    thanks for getting back to me. Tried several time with iframe, but get the same results?

    Can view the form but not use it.

     

    Cheers,

     

    Dave

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    JotForm Support

    Answered by Rodjit on October 22, 2012 at 07:46 PM

    Hi Dave,

    I am not able to see iframe codes into your website codes; I can only see the script type codes;

    Thanks

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    Answered by nanaimopetservices on October 22, 2012 at 07:54 PM

    ok, it works now! Not sure why did not copy the iframe code.

    All is well and thank you for your assistance!

     

    Dave

  • Profile Image
    JotForm Support

    Answered by Rodjit on October 22, 2012 at 07:57 PM

    Welcome, our pleasure to help. Let us know for questions. Thanks