JotForm cards are a major pain.

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    vegasnight
    Asked on March 09, 2018 at 05:41 PM

    JotForm cards are a major pain. They don't fit into websites which use sticky navigation at the top. Form jumping is a constant issue especially with mobile devices. Conditions are very limited. You can't hide the submit button. Address fields are displaying multiple choices & easily confused by customer with similar street address or business names in another state or city displayed by Google maps. (which becomes a major misunderstanding issue, causing multiple calls or email just to verify that the input info was correct) Also, instead of displaying several most default fields like name, email, phone, address which can be auto-filled - customer now have to do it in 13+ steps. After 4 or so steps people get annoyed, lost and leave the forms incomplete.

    In theory it all sound good, but it's more of a headache to deal with than anyone needs to. (And it's all for that sliding effect appreciated by only one - website owner) I also love the way JotForm crew would edit or delete legit reviews, grievances and suggestions, but keep junk posts like these below:

    "

    carmie55 March 08, 2018 at 09:44 AM

    I am retired and don't need any forms

    MOHAMMDKHAN March 08, 2018 at 09:14 AM

    Need forms"



    This is a re-post of a comment on Watch the Webinar: Getting to know JotForm Cards

  • Profile Image
    Jeanette
    Answered on March 09, 2018 at 06:05 PM

    Card Forms were designed to fulfill the needs of a particular segment of our market. And as you have noticed, there are some limitations such as conditions. Tickets reporting major issues about conditions, mobile responsiveness and similar are being escalated to our backend team.

    If at the moment, Card Forms are not fitting into your particular business requirements, you can always count with the advantage of creating a form with the Classic style.

    1520635537CLASICFORMS-CARDFORMS.png

     

    In any case, we are here to assist you and we expect that all concerns addressed to us by our customers are being done within the same level of professionalism and respect our support staff gladly delivers to anyone who choose the Jotform service.