Card Forms: Users are unable to type in a text area if there is a large amount of text in the label.

  • Profile Image
    littlebluelife
    Asked on March 09, 2018 at 07:58 PM

    I've had several formatting issues. Many screen shots to show issue...

    1. I'm noticing a dynamic formatting issue. When on a mobile device, users cannot type next due to the size of the text box. - screen shot attached-

    2. I've commented a screen shot of a multiple entry field that looks bad. Can it be formatted differently?


    3. When using a mobile phone, we can swipe through required questions... not if we try to hit next, but if just swiping with our fingers.
  • Profile Image
    littlebluelife
    Answered on March 09, 2018 at 07:59 PM

    re question 2's screen shot.1520643523Screen Shot 2018-03-09 at 7.46


  • Profile Image
    Kevin_G
    Answered on March 09, 2018 at 09:50 PM

    I have been testing your form and I can see the long text entry has a lot of text on the description section, please note that this may be causing the field to display like that, although I have checked your form on a mobile device emulator and I can see it allows to type text in: 

    1520650092screenshot_01.png

    May you please test your form using a mobile device and see if the fields display the same? 

    Also, we do recommend to open one thread per question/issue that you have, this way we can assist you better and avoid to have a long mixed thread while discussing multiple matters in one thread. 

    I have moved the last two issues to another threads, please find them here: 

    https://www.jotform.com/answers/1410993 

    https://www.jotform.com/answers/1410994

    Thanks.