Why am I suspended?

  • James J Barcus
    Asked on March 9, 2018 at 10:49 PM

    why is my account suspended?

  • John_Benson
    Replied on March 10, 2018 at 12:19 AM

    Your account got suspended because of the "2018 Client Questionnaire" form is asking for login information. 

    1520659059Suspended 002 Screenshot 10

    As per our terms, collecting login information is not allowed here in JotForm. We need to remove the guilty fields so we can re-activate your account back to good status. If that is okay with you, please let us know.

    Thank you.

  • JJB
    Replied on March 10, 2018 at 5:43 AM
    yes please fix my account
    =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
    Jim Barcus
    164 Shirley Circle
    Steubenville, Ohio 43952
    www.StreamMyStation.Com
    www.RadioOnRamp.com
    Call me at my office 740-314-8040
    www.Twitter.com/StreamMyStation
    www.Twitter.com/RadioTchSupport
    Note: We recommend you to add jjbarcus@gmail.com as a contact to ensure
    that you receive our email in your Inbox and not in the Spam/Junk folder.
    ...
  • Irene JotForm Support
    Replied on March 10, 2018 at 6:14 AM

    We have deleted the guilty fields on the forms mentioned above and unsuspended your account. You can now log in.