- James J BarcusAsked on March 09, 2018 at 10:49 PM
why is my account suspended?
- JotForm SupportJohn_BensonAnswered on March 10, 2018 at 12:19 AM
Your account got suspended because of the "2018 Client Questionnaire" form is asking for login information.
As per our terms, collecting login information is not allowed here in JotForm. We need to remove the guilty fields so we can re-activate your account back to good status. If that is okay with you, please let us know.
- JJBAnswered on March 10, 2018 at 05:43 AMyes please fix my account
164 Shirley Circle
Steubenville, Ohio 43952
Call me at my office 740-314-8040
Note: We recommend you to add email@example.com as a contact to ensure
that you receive our email in your Inbox and not in the Spam/Junk folder.
- JotForm SupportIreneAAnswered on March 10, 2018 at 06:14 AM
We have deleted the guilty fields on the forms mentioned above and unsuspended your account. You can now log in.