- polkcherylAsked on March 11, 2018 at 12:02 AM
My client accidentally booked two time slots and I want to reopen an appointment on the form. How do I do that?
- JotForm SupportBJoannaAnswered on March 11, 2018 at 01:46 AM
It is currently not possible to edit a submission and remove the selected option in Appointment slot widget if selected option is no longer available. I will report this issue to our developers and we will inform you via this thread once this issue is resolved.
For now, as a workaround, you can increase the number of items from 1 to 2 inside of the widget settings. You will then be able to edit the submission and remove/un-check the selected option.
Once you remove the item update the widget again and change the number back to 1.
- JotForm SupporthaykAnswered on March 14, 2018 at 07:38 AM
The Issue has been fixed. Please try the widget once again and let us know. Thanks!