attention message instead linking to external page

  • Profile Image
    Gugguszeugs
    Asked on March 11, 2018 at 08:53 AM

    Hi Jotform team

    I updated my form and noticed the follwing problem:

    After submission, the form shall automatically link to an external "thank you" page. But instead of doing this, there occurs a warning message (Attention: There is only one entry allowed...."
    See screen shots

    The website "thank you" page definitly works

    Thanks for a solution

  • Profile Image
    Sean
    Answered on March 11, 2018 at 11:36 AM

    Hello 

    I have checked the form and found that you have selected "Check Cookies and IP" option under Unique Submission. Enabling this will prevent multiple submissions from same IP / email. 

    Please find the screenshot below.

    You can feel free to contact us for any further clarification on this. 

    15207825172018-03-11_2103.png

  • Profile Image
    Gugguszeugs
    Answered on March 11, 2018 at 12:43 PM
    Hello
    Thank you very much for providing this working quick solution ! Much
    appreciated
    Best regards
    Roger

    Neurosystemischer Coach®
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    Am 11.03.2018 um 16:36 schrieb JotForm:
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