attention message instead linking to external page

  • Gugguszeugs
    Asked on March 11, 2018 at 8:53 AM

    Hi Jotform team

    I updated my form and noticed the follwing problem:

    After submission, the form shall automatically link to an external "thank you" page. But instead of doing this, there occurs a warning message (Attention: There is only one entry allowed...."
    See screen shots

    The website "thank you" page definitly works

    Thanks for a solution

    Jotform Thread 1411514 Screenshot
  • Sean
    Replied on March 11, 2018 at 11:36 AM

    Hello 

    I have checked the form and found that you have selected "Check Cookies and IP" option under Unique Submission. Enabling this will prevent multiple submissions from same IP / email. 

    Please find the screenshot below.

    You can feel free to contact us for any further clarification on this. 

    15207825172018 03 11 2103 Screenshot 10

  • Gugguszeugs
    Replied on March 11, 2018 at 12:43 PM
    Hello
    Thank you very much for providing this working quick solution ! Much
    appreciated
    Best regards
    Roger

    Neurosystemischer Coach®
    Coach & Supervisor BSO
    Coach Neuroimagination®
    Coach Schlafimagination®
    Spezialisiertes Burnout- & Stress Coaching
    Spezialisiertes Schlaf Coaching
    Life- & Business Coaching
    Psychologische Beratung
    Marktgasse 76 / Eingang Stadthausstrasse 117
    8400 Winterthur
    Telefon
    076 710 1000
    Mail
    info@neurostress.coach
    Websites
    www.triactive.coach
    www.insomnie.coach
    www.neurostress.coach
    Am 11.03.2018 um 16:36 schrieb JotForm:
    ...