- BarkleyAsked on March 11, 2018 at 10:16 AM
I changed my website from which to call my secondary forms. In my email I have the following link:
When I click on the link I get this:
If i click on the Invalid message it goes to the correct page.
I have changed my website from foxmls.com to dorothy.com. My redirect looks like this:
Why is this happening?
- JotForm SupportliyamAnswered on March 11, 2018 at 01:03 PM
I see that what you have set is a forwarding setting on your domain to custom.jotform2.com, apparently this is not the same as using a CNAME for your domain. The using of domain forwarding is just it forwards the page to another domain. On this case, going to jotform2.com, but since your forms are under jotform.us, it results to an error.
So if you cannot add a CNAME on your domain, what you should indicate as domain to forward to is https://form.jotform.us/80682407626157.
If you have additional questions, please let us know.