- webmasterisc2Asked on March 11, 2018 at 10:56 AM
I am currently paying by credit card. Can I change to PayPal? How? When I look at billing, it only allows me to enter a new credit card.
- JotForm SupportMike_GAnswered on March 11, 2018 at 01:03 PM
I would like to apologize for any inconvenience, however, when changing your payment method from your credit card to your PayPal, the account needs to be downgraded first then you can just upgrade again after using PayPal.
We can downgrade your account effective immediately but I would suggest that we do that when you are online so it will not interrupt your business.
Please let us know when you are ready and we will put your account back to the free subscription so you can upgrade again, this time, using PayPal.