My form won't send to email?

  • Profile Image
    Asked on October 23, 2012 at 05:32 AM

    The form on my account does not send the submissions to my email address

  • Profile Image
    Answered on October 23, 2012 at 06:16 AM

    Which of your forms is exhibiting this issue?

  • Profile Image
    Answered on October 23, 2012 at 09:16 AM


    If you are referring on this form, I would suggest you to change your form's sender email address to

    Please follow the following steps:

    1. While on you form, click "Setup & Embed" tab then click Email Alerts

    2. Click Notification, then click on Reply-To and Recipient Settings

    3. Change Sender Email to and Reply Email to E-mail

    Also, try to add to trusted sender list and try also to whitelist JotMail's IP's Addresses to avoid rejection of emails

    Thank you!