- hartAsked on October 23, 2012 at 07:34 AM
I have a premium account pre-paid for a year. I will have a planned influx of submissions over the next few days which will exceed 1,000 submissions to about double but nowhere near a million. Since I'm prepaid for the year, I don't want to upgrade to professional. Is there a way to double my submissions for the month or pay for additional submissions rather than upgrading to professional @$50 (= 5x my existing subscription)?
- JotForm SupportRodjitAnswered on October 23, 2012 at 08:02 AM
We are sorry but we currently don't have a plan to add/extend a submissions limit. The only way to increase your submissions limit is to upgrade your account to our professional subscription.
I will try to catch our manager attention about this and she will be with you sooner.
Thanks for using Jotform.
- jeanettebmzAnswered on October 23, 2012 at 10:38 PM
We don't currently offer a middle tier plan between Premium and Professional
However, since you are a loyal Jotform customer and this is only a seasonal use, let me know when your limit is reaching the quota and I will reset the counter to allow you more room.
Please have in mind this can be done only once in lifetime