What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Pricing between premium and profession plans?

    Asked by hart on October 23, 2012 at 07:34 AM

    I have a premium account pre-paid for a year. I will have a planned influx of submissions over the next few days which will exceed 1,000 submissions to about double but nowhere near a million. Since I'm prepaid for the year, I don't want to upgrade to professional. Is there a way to double my submissions for the month or pay for additional submissions rather than upgrading to professional @$50 (= 5x my existing subscription)?

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    JotForm Support

    Answered by Rodjit on October 23, 2012 at 08:02 AM

    Hi hart,

    We are sorry but we currently don't have a plan to add/extend a submissions limit. The only way to increase your submissions limit is to upgrade your account to our professional subscription.

    I will try to catch our manager attention about this and she will be with you sooner.

    Thanks for using Jotform.

  • Profile Image

    Answered by jeanettebmz on October 23, 2012 at 10:38 PM

    We don't currently offer a middle tier plan between Premium and Professional

    However, since you are a loyal Jotform customer and this is only a seasonal use,  let me know when your limit is reaching the quota and I will reset the counter to allow you more room.

    Please have in mind this can be done only once in lifetime

    Cheers!

    =)