. Is there a way to hide the credi...">
 

How to remove credit card fields if they are using a coupon?

  • Profile Image
    STEPllc
    Asked on March 12, 2018 at 11:05 AM

    We are using a form for event registration. We offer many coupons to people registering, and often these change the fee to $0. Is there a way to hide the credit card input if they do not owe anything? I have looked in the conditions and cannot find a way to hide this. 

  • Profile Image
    John_Benson
    Answered on March 12, 2018 at 01:01 PM

    Unfortunately, this is not possible because the coupon field is already in the payment field. However, you can check my workaround.

    Here's the demo form: https://form.jotform.com/80705370524957

    In the demo form, I added a Single Choice option and I used the Show/Hide condition. You can clone the demo form so you can check the condition settings. 

    Here's a guide: How-to-Clone-an-Existing-Form-from-a-URL

    Here's the result:

    1520873989Coupon_001.gif

    I hope this information helps. Please contact us again if you need further assistance.

  • Profile Image
    STEPllc
    Answered on March 13, 2018 at 09:38 AM

    Thank you, John! This worked like a charm.