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STEPllcAsked on March 12, 2018 at 11:05 AM
We are using a form for event registration. We offer many coupons to people registering, and often these change the fee to $0. Is there a way to hide the credit card input if they do not owe anything? I have looked in the conditions and cannot find a way to hide this.
Page URL: https://form.jotform.com/80666725684166 -
John_BensonReplied on March 12, 2018 at 1:01 PM
Unfortunately, this is not possible because the coupon field is already in the payment field. However, you can check my workaround.
Here's the demo form: https://form.jotform.com/80705370524957
In the demo form, I added a Single Choice option and I used the Show/Hide condition. You can clone the demo form so you can check the condition settings.
Here's a guide: How-to-Clone-an-Existing-Form-from-a-URL
Here's the result:
I hope this information helps. Please contact us again if you need further assistance.
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STEPllcReplied on March 13, 2018 at 9:38 AM
Thank you, John! This worked like a charm.