Salesforce Integration is getting disconnected on our forms

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    Asked on March 12, 2018 at 12:55 PM

    Our Salesforce password was reset - so I went to update the integrations on the various forms. The Salesforce integration is authenticated, I match my fields and complete. 

    When I go back to the form, the integration is removed (invalid). So I repeat the steps and complete the integration. Its saved again, but when I go back to the form its removed again.

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    Answered on March 12, 2018 at 02:08 PM

    As I check your last edited JotForm, I see that the Salesforce is connected and seems to be working normally. 


    Could you try logging into a private/incognito window or a separate browser to see if the integration is working fine? Let us know if you need any further assistance. We will be happy to help.