How do I not show 0 value in Autoresponder?

  • miracle1324
    Asked on March 12, 2018 at 1:43 PM
  • John_Benson
    Replied on March 12, 2018 at 2:57 PM

    I am sorry but I am having a difficulty understanding your issue. Please provide more details so we can assist you properly.

    If you want to edit the autoresponder email content, please follow this guide: https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

    If you're referring to a different issue, please provide the form link and more details about the issue.

    Thank you.

  • miracle1324
    Replied on March 12, 2018 at 4:28 PM

    Hi John


    I have a form that has 23 Qs.

    Say a responder only inputs data in only 10 questions. Leaves the other 13 Qs empty.

    How can my email Autoresponder  show only my calculations in the 10 questions with input, and NOT  show the questions and "0" answer in the 13 Qs with no input?

  • Kevin Support Team Lead
    Replied on March 12, 2018 at 5:49 PM

    You may try deleting the current 0 value on the "Default Result" option: 

    1520891253screenshot 01 Screenshot 10

    That should leave the calculation widgets empty if the result is 0 and if your email notification is configured to hide empty fields then they should not be displayed on the email. 

    I hope this helps.