What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Message about cookies not enabled

    Asked by dwoodard on February 16, 2011 at 03:25 PM

    I have cookies disabled in Firefox, but I have allowed an exception for all jotform.com sites.

    But, you still report that I have cookies disabled because you are looking at the browser-wide setting in your Javascipt.

    So, I have to enable cookies even though they are allowed already for Jotform.

    Instead of checking the browser-wide setting, couldn't you try to set a cookie, then issue the message if that fails?

    That would allow Jotform to work properly with browsers where users allow cookies via an exception.

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    JotForm Founder

    Answered by aytekin on February 18, 2011 at 08:11 AM

    Thanks for your suggestion. I did not know some people disabled cookie. We will consider your request in the future versions. 

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    JotForm Founder

    Answered by aytekin on February 18, 2011 at 08:12 AM

    A temporary solution might to install a different browser such as Google Chrome or Safari and use that only when you need to log into JotForm site. This way, you wouldn't need to make changes on your current browser.