Form Limits: Will I be charged if I exceed the number of allowed active forms?

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    Asked on March 12, 2018 at 08:49 PM


    I joined yesterday and selected the Silver program, I think. The one that has 100 forms. What happens if I go over? Is there a fee? I am not positive I will need more, but I don't see the  need to jump to the unlimited as its significantly higher in price.


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    Answered on March 12, 2018 at 10:48 PM

    If you reach the limit then you will not be able to create/clone forms, you will need to disable the oldest ones in order to make room for new forms in that case and you will not be charged more than the price for your subscription. 

    Disabled forms remain on your account and you can access their submissions at any time. 

    If you have more questions, please let us know.