- markashtonAsked on October 23, 2012 at 01:25 PM
My client requires their market research respondents to take photos and upload them.
Can I clarify that filepicker.io will achieve this through jotform.
- jeanettebmzAnswered on October 23, 2012 at 01:49 PM
Yes, filepicker.io integration was a response to the clamor of many of our Jotform users. So Mobile users are able to upload files from the cloud using this integration as well as uploading files from local drives, so once they take the pictures, they can save it into their mobile drive and then upload it through filepicker.io integration
- markashtonAnswered on October 23, 2012 at 05:09 PM
Mobile users are able to upload files from the cloud using this integration as well as uploading files from local drives, so once they take the pictures, they can save it into their mobile drive and then upload it through filepicker.io integration.
So I spend three hours working around this advice....
I open a filepicker.io account ... get the API ... stick it in the jotform field
Get form on an Iphone in Safari .. there is no way of uploading a photo that I have on the phone.
Am I missing something please?
here's the url ... please try this on an Iphone ... I'd be very grateful ...
- markashtonAnswered on October 23, 2012 at 05:28 PM
See this thread here ...
I see .... so filepicker.io won't let you upload files from an Iphone ... I've wasted three hours dickin' around getting a filepicker.io account and creating a form that doesn't allow photos to be uploaded off an Iphone.
Hope not... but my instincts tell me that unless I'm mistaken your response should have been ...
No Mark you can't ... well some smartphones may work but you will find that the Iphone is incapable of uploading a photo through our filepicker.io integration. Your question is clear ... respondents are required to take photos and upload them ... and I anticipate many will have Iphones. It would be remiss of me not to warn you of this as you directly request ... "Can I clarify that filepicker.io will achieve this through jotform".
Please tell me i haven't been on a massive red herring ;-!
- JotForm SupportMike_TAnswered on October 23, 2012 at 05:43 PM
Mark, unfortunately, I am not sure about our Filepicker.io integration, and I hope that my colleagues will be able to provide some exact information on that topic.
Meanwhile, I would like to inform you that multimedia upload feature is already unlocked in iOS 6 and fresh Android devices. In other words, simple Upload field should be fine on such devices.
Disabled upload button is related to mobile browsers limitations, not to the JotForm itself.
- jeanettebmzAnswered on October 23, 2012 at 05:48 PM
Helo again Mark
When I stated that Mobile users are able to upload files from the cloud using this integration as well as uploading files from local drives, I failed to mention this is not a perfect integration, like Aytekin has stated into that thread.
However, I NEVER ever assured this will work in ALL mobile, I was actually thinking about "local drives" in general. So, it is my fault not to write that sentence, I never meant this and actually never expected you spent 3 hours doing this. Sorry about this
- markashtonAnswered on October 23, 2012 at 05:49 PM
So why the duff answer sending me off on a total waste of time number then?
What if I put the same level of quality into all the feedback and bug reports that I've done for jotform over the years ... you would have wasted days of time testing something that was backed up by inaccurate and ill-thought out rhetoric.
That's cost me $100
- markashtonAnswered on October 23, 2012 at 05:51 PM
Ok just got that from Jeanette.
I think it needs to be clearer then.... local drives ?? ... who needs filepicker.io for normal computers ... its to address mobile activity isn't it.
Anyway thanks ... I'll have a year on the premium or whatever then ... yeah ;-?
(I have kind of got a sense of humour .. but you know .. I might send you over all the bug stuff in my audit too ;-)
- jeanettebmzAnswered on October 23, 2012 at 05:59 PM
Well, actually filepicker has the capability to upload either from local folders or the cloud
So, some jotform users might just prefer to leave a single button (filepicker.io) for either computer's users as well as tablet/mobile users
I appreciate your sense of humor, you have our yearly and even never ending support as a reward for your loyalty to Jotform =)
- markashtonAnswered on January 21, 2013 at 05:16 PM
Mmm ... just re-reading this little number ... no clear way of a user uploading a photo from their smartphone directly then yet ? Thanks, mark
- JotForm SupportMike_TAnswered on January 21, 2013 at 05:45 PM
Mark, I have replied on the following thread:
It should not be a problem to upload a photo from some relatively fresh mobile device (Apple, Blackberry, Android based, etc).