- cagreencleanAsked on October 23, 2012 at 01:30 PM
the account is cagreenclean
- JotForm SupportEduardoMendezAnswered on October 23, 2012 at 01:48 PM
I have checked your e-mail address on our bounce list(list of returned mail) and have not found it.
Have you checked your spam folder?
Here are a couple of suggestions to ensure that you receive your e-mail alerts:
* Whitelist our Jotmails ip addresses or ask your email service provider to do it for you.
* Delete your current notifications and create a new one.
* Also, a good suggestion would be to set the sender address to firstname.lastname@example.org on your form notifications.
Please let us know if this helps or if the issue persists!