- JouPabalateAsked on March 13, 2018 at 08:00 AM
Hello, would really appreciate some quick help on this, as we're in the process of launching the form very soon.
First time using JotForm and the English version turned out great, I chose the slide form which really looks smooth. So now I try to make it bilingual-- followed the steps, encoded the Arabic translation, title page and intro text looks fine but once I get to the questions, it doesn't translate/revert to the Arabic text I've inputted, stays as a skewered version of the English.
I already tried cloning the form into a simple solo format, and yes, for this version the Arabic looks fine. I would rather use the one that transitions though coz it looks better.
Would appreciate the help, thank you!
- JotForm SupportaubreybourkeAnswered on March 13, 2018 at 11:00 AM
I have escalated this issue to Level 2 support. The developers will look into the problem and post a response when they are ready.
- JotForm DeveloperiremAnswered on March 16, 2018 at 08:44 AM
We are sorry for the inconvenience caused.
The problem should be fixed now. Please check it and let me know if you need anything further.