Not able to submit form and the button just says "Please wait...".

  • Profile Image
    kukou
    Asked on March 13, 2018 at 09:14 AM

    My customers can not submit this form. It's still show "Please wait..." on the submit button after pressed.

    I've try and waiting for an hour but it have no response. My other forms are still can submit as well.


    Form: https://form.jotform.me/80578956729477


    Please urgent find and fix this problem.


    Thx



    1520929797Capture3.JPG

  • Profile Image
    ashwin_d
    Answered on March 13, 2018 at 09:27 AM

    I'm sorry for the trouble caused to you. 

    I did test your form and I am not able to replicate the issue you are having. I was able to submit form successfully and the thank you message was also displayed. Please check the screenshot below: 

    1520947575pleaseWait1.gif

    Have you embedded your form in any webpage where you are having this issue with? Please share the webpage URL and we will take a look. 

    We will wait for your response.

  • Profile Image
    remodelguys
    Answered on April 03, 2018 at 10:10 AM

    I'm having the same issue.   It just says "please wait" and never sends the form to me or redirects me to the thank you for contacting me page.   please help!  
  • Profile Image
    Jan
    Answered on April 03, 2018 at 11:53 AM

    Hello @remodelguys,

    I created a separate thread for your issue. Please wait for my reply to this thread: https://www.jotform.com/answers/1433725.

    Thank you.