Field information in Zoho CRM integration not working

  • barcodeproducts
    Asked on March 13, 2018 at 9:27 AM

    Seems when I try to match a field to Zoho CRM the drop down options flash up so quickly I can't actually select anything.

    Any thoughts?


    Thanks


    Miles

    Page URL: https://eu.jotform.com/build/70863833551359/settings/integrations
  • Mike_G JotForm Support
    Replied on March 13, 2018 at 11:43 AM

    I have tried the Zoho CRM integration with a clone version of your form and I was not able to reproduce the issue that you described.

    1520955423t11 29 38 Screenshot 10

    1520955441t11 31 17 Screenshot 21

    I have tested the issue in Google Chrome.

    May I know which browser did you use when you tried the integration, please?

    We will wait for your response.

  • barcodeproducts
    Replied on March 13, 2018 at 1:43 PM
    I'm using Firefox on a mac.
    Miles Green
    Expertlabels
    12 Hillside Rd, Kempson Way
    Bury St Edmunds, Suffolk. IP32 7EA
    T 01359 271 111
    F 01359 271 999
    w www.expertlabels.co.uk
    ...
  • barcodeproducts
    Replied on March 13, 2018 at 1:46 PM
    I'm using Firefox on a mac.
    Miles Green
    Expertlabels
    12 Hillside Rd, Kempson Way
    Bury St Edmunds, Suffolk. IP32 7EA
    T 01359 271 111
    F 01359 271 999
    w www.expertlabels.co.uk
    ...
  • Welvin Support Team Lead
    Replied on March 13, 2018 at 2:48 PM

    Please try clearing your browser cache for Firefox. If that won't work, please check your Firefox console area for possible errors.

    https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers

    Please send us a screenshot of the errors, so we can determine and advise on what to do next. Or, I suggest trying with another browser.