Submit isn't email to our email address

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    Debra
    Asked on March 13, 2018 at 09:40 AM

    I cant get the submit button to email to our email address. It keep sending it to jot forms.et

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    John_Benson
    Answered on March 13, 2018 at 11:46 AM

    The email address (dfontannaz@thecoppersmith.net) is not on our bounce list. I also checked our email logs and emails are being sent successfully to your email address.

    If you want to change the Sender Email, please follow this guide: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    Please try it and if you have questions, please contact us again. Thank you.