Submit isn't email to our email address

  • Debra
    Asked on March 13, 2018 at 9:40 AM

    I cant get the submit button to email to our email address. It keep sending it to jot forms.et

  • John_Benson
    Replied on March 13, 2018 at 11:46 AM

    The email address (dfontannaz@thecoppersmith.net) is not on our bounce list. I also checked our email logs and emails are being sent successfully to your email address.

    If you want to change the Sender Email, please follow this guide: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    Please try it and if you have questions, please contact us again. Thank you.