- AgwebAsked on October 23, 2012 at 02:56 PM
How do I cancel my account?
- JotForm SupportNeilVicenteAnswered on October 23, 2012 at 03:12 PM
To cancel your JotForm subscription via Paypal:
1. Log in to your PayPal account
2. Find the latest payment you have made to Jotform
3. Click on the subscription number for that transaction
4. Click on the "Cancel Subscription" button
Cancelling your premium subscription will not affect your forms and data in any way. Your account will only revert back to free status. If you cancel before your subscription's billing date, your account shall stay as premium until the month you have paid for ends.
Let me know if you need further assistance.