What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I cancel my account?

    Asked by Agweb on October 23, 2012 at 02:56 PM

    How do I cancel my account?

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    JotForm Support

    Answered by NeilVicente on October 23, 2012 at 03:12 PM

    To cancel your JotForm subscription via Paypal:

    1. Log in to your PayPal account
    2. Find the latest payment you have made to Jotform
    3. Click on the subscription number for that transaction
    4. Click on the "Cancel Subscription" button

    Cancelling your premium subscription will not affect your forms and data in any way. Your account will only revert back to free status. If you cancel before your subscription's billing date, your account shall stay as premium until the month you have paid for ends.

    Let me know if you need further assistance.