- theintz5Asked on March 13, 2018 at 11:13 AM
I am having problems with our Stripe account when trying to purchase. It says the account is connected in the settings but when trying to order a note comes up saying "Expired API key provided. Platform access may be revoked." Can you please help me understand what is happening? Thank you!
- TREVONAnswered on March 13, 2018 at 12:43 PM
Apologies for the challenges you are facing. It seems that your form is connected with Stripe using outdated API keys. I would recommend you try adding your current Stripe API keys via Payment Wizard.
Kindly follow the guide below to re-integrate Stripe to your form: https://www.jotform.com/help/190-How-to-Integrate-Stripe-with-your-Form