I Am Losing Money Because Of Your Form Errors

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    Asked on October 23, 2012 at 04:11 PM

    when are you guys going to fix your forms?????? people are trying to upload thier information to me but the forms are not working corretly" also the pages are not switching to the custom url thank you pages: please hlep me this is the link to the form --> http://www.jotform.com/form/12860413728?


    I AM A PAYING CUSTOMER: djsymphony@djsymphony.com 

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    Answered on October 23, 2012 at 04:27 PM

    Please accept our apologies for any inconvenience caused on your part.

    However, we need to know what exactly the errors are. I have extensively tested this form's clone but I was unable to get any error message.

    Uploads went through just fine and I was succesfully redirected to the Paypal transaction page. Of course, I can't get through to the custom URL because I did not complete a payment.

    May we ask what exactly your problems with the forms are? Can you please describe how to recreate the problems?