account suspended due to collecting driver's license numbers

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    Steven  
    Asked on March 13, 2018 at 01:55 PM

    Can you please tell me why my account is suspended???  Our forms are located on fspstudio.com

    I have 2 JotForms   Book Us and Senior Questionaire

    Steven

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    david
    Answered on March 13, 2018 at 03:01 PM

    The account was suspended due to your "Class Registration Signup Form" requesting drivers license numbers.  As per our terms of use:

    Collecting Sensitive Information. You may not use the JotForm Service to collect certain types of sensitive information, including but not limited to, credit card information and any type of login credentials. You may collect some sensitive information such as social security numbers or driver’s license numbers, but you are required to use best security practices of JotForm, Inc. including SSL and Encrypted Forms features. You are solely responsible for compliance with any data protection and privacy laws and rules applicable to the sensitive information.

    I activated your account but if you would like to continue collecting driver's license numbers, please enable encryption for the submission data:

    https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them

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    Steven  
    Answered on March 13, 2018 at 03:43 PM
    I have not ask for a Drivers License number anywhere in my forms.  If I
    have it must be by mistake. Can you please direct me to where you see
    this...
    Steven
    ...
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    Steven  
    Answered on March 13, 2018 at 03:43 PM
    Those forms were not active.. deleted the ones that were not. Thank you.
    Steven
    ...