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MoAsked on March 13, 2018 at 3:33 PM
Hello dear Jotform Team,
since a few days our Form doesnt show up on our website anymore. We tried to log in but that also doesnt work. *Suspended*
What is happening? This Form is part of a Facebook Campaign. So please help as soon as possible.Kind regards
Mo -
Welvin Support Team LeadReplied on March 13, 2018 at 4:24 PM
You have been suspended due to the driver license field in the form. This is a kind of sensitive data which we do not allow under our Terms of Use (https://www.jotform.com/help/8-Terms-of-Use).
We understand that you are doing a trucking business, and you require this. For us to allow the form, we suggest doing the following changes:
1. Add terms and agreement for users to agree to provide their license details.
https://www.jotform.com/help/76-Adding-a-License-Agreement-to-a-Form
2. Add an e-signature field for them to sign.
https://www.jotform.com/help/433-How-to-Add-an-E-Signature-to-Your-Form
I have already reactivated your account. Please do the changes.