What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a way to indicate a submission has been replied to?

    Asked by appnexusUX on October 23, 2012 at 05:17 PM

    I would like to reply to submissions in JotForm, and wondering if there is a way to indicate if a submission has been replied to?

    (JotForm Submissions Page)

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    JotForm Support

    Answered by NeilVicente on October 23, 2012 at 06:13 PM

    Hello,

    No, there isn't an automatic indicator to know whether a form entry/submission has been replied to. But, you can easily flag the submission manually so you'd know which one you've responded to.

    Hope this helps!

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    JotForm Support

    Answered by EduardoMendez on October 23, 2012 at 06:18 PM

    @appnexusUX

    That would be a good feature to have.  Unfortunately, at this point we don't have such tool on the submissions page.

    The only distinguishing mark would be the highlighted effect of submissions which haven't been viewed yet.

    Meanwhile, I will forward your request for such feature and our dev team will get in touch with you as soon as there is an update.  We can not give you an ETA as we are extremely busy with thousands of upgrades and new features, but we appreciate your feedback.

    Thanks again!

     


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    JotForm Support

    Answered by EduardoMendez on October 23, 2012 at 06:19 PM

    My colleague has given us the update much sooner then I expected :)

    Hope that helps!