Classic Forms: Why is a hidden field still showing up on my form?

  • NursingCNH
    Asked on March 13, 2018 at 5:23 PM
    Also another issue. This field "nursing cap leadership email" is hidden and I do not see this in my form before but now I see it? Was it because of the cache?
  • Kevin Support Team Lead
    Replied on March 13, 2018 at 5:27 PM

    I have checked the field you shown on your second screenshot, the field does not show on my end when previewing the form. I have tested with my cloned form and with your form as well, are you experiencing the issue when previewing the form or while editing a submission? 

    Please note that the field will indeed show up when editing a submission and if you're logged-in into your account (form's owner account). 


  • NursingCNH
    Replied on March 14, 2018 at 11:38 AM

    Yes it shows only when editing a submission. Would it only happen to me? But others who are editing their form will not see it since they are not owner of the form?

  • Kevin Support Team Lead
    Replied on March 14, 2018 at 11:45 AM

    Yes, that's the desired behavior of the hidden fields, they will show for you as the form's owner for admin purposes, but others will not see the hidden field while editing the submission. 

  • NursingCNH
    Replied on March 30, 2018 at 2:40 PM

    Hi There, I tested this where I was not the form owner but when I go to edit form I still see the hidden fields.

  • NursingCNH
    Replied on March 30, 2018 at 3:02 PM

    I just tested another form (edit form) the portfolio complete status should be hidden and Default to YES. But it looks blank below. Also SUbmission sent to email should default to nursingcap@childrensnational.org but it is blank below and it is showing for the user this should also be hidden

    15224364653 30 2018 2 59 16 PM Screenshot 10

  • TREVON
    Replied on March 30, 2018 at 3:45 PM

    I have tested some of the edit submissions link for some of your users and below is what I see.

    1522439100Screen Shot 2018 03 30 at 22 Screenshot 10




    1522439075Screen Shot 2018 03 30 at 22 Screenshot 21

    Kindly note that you would need to logout from your Jotform account to test this. Or you can try using a different browser which you have not used  to login to Jotform.

    You are seeing the email field because you are logged in to your Jotform account.