Can you send an email with a clickable link

  • Profile Image
    danrerelationships
    Asked on March 13, 2018 at 06:25 PM

    Can you send an email with a clickable link that will link to a survey page with the first question filled out based on what they clicked.

    Use case:

    Net Promoter survey, we would like to send an email with the net promoter question, and 1-10 numbers in the body of the email.

    We would want their response captured as the answer to the first question of the survey and trigger the logic we already have in our "customer satisfaction" form.

    Is this possible?

    Thanks!

  • Profile Image
    John_Benson
    Answered on March 13, 2018 at 09:28 PM

    If you want to add a clickable link in the email alert content, please follow this guide: https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

    In the Edit Toolbar, click the Insert/Edit Link button. After that, add the URL and the Text you want to display. Here's a screen capture sample:

    1520990855Edit_link_001.gif