Can you send an email with a clickable link

  • danrerelationships
    Asked on March 13, 2018 at 6:25 PM

    Can you send an email with a clickable link that will link to a survey page with the first question filled out based on what they clicked.

    Use case:

    Net Promoter survey, we would like to send an email with the net promoter question, and 1-10 numbers in the body of the email.

    We would want their response captured as the answer to the first question of the survey and trigger the logic we already have in our "customer satisfaction" form.

    Is this possible?

    Thanks!

  • John_Benson
    Replied on March 13, 2018 at 9:28 PM

    If you want to add a clickable link in the email alert content, please follow this guide: https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

    In the Edit Toolbar, click the Insert/Edit Link button. After that, add the URL and the Text you want to display. Here's a screen capture sample:

    1520990855Edit link 001 Screenshot 10