Submissions: Is there a way to set a submission quota in a form?

  • Profile Image
    Asked on March 13, 2018 at 09:50 PM

    We are using a Jotfom to take in registrations for an event.

    Our event has limited capacity so we would like to limited to 20 participants.

    Is there a way to do this automatically with Jotform or do I need to manually change the messaging of my form (to SOLD OUT) once we reach the limit?

    Thanks in advance for clarifying, 


  • Profile Image
    Answered on March 14, 2018 at 04:46 AM

    You can disable your form according to submissions you have received.

    - Go to your forms 'Settings' tab.

    - You can select the best option that suits your requests.

    See the screenshots below:

    1) Click the 'Disable on submission limit' option as seen:

    1521016706Screen Shot 2018-03-14 at 11.3

    2) Then, you can set the 'Submission Limit' and the 'Warning Message'.

    1521016981Screen Shot 2018-03-14 at 11.4

    You can follow this guide for further information.

    I hope it helps. If you need any further help, let us know.

  • Profile Image
    Answered on March 14, 2018 at 08:43 AM
    Question though, if people are able to purchase more than 1 ticket per
    form.... You could technicaly have these two scenarios...
    1.- Everyone buys only one ticket. Result - Your submission limit blocks
    the forms after 20 times. Perfect!
    2.- If Everyone buys two tickets. Result - ? Will the form get
    blocked after 10 submissions?
    Just as an FYI our form is linked to our PayPal account.
    Thanks again in advance.
  • Profile Image
    Answered on March 14, 2018 at 10:14 AM

    You can prevent form respondents from making multiple submissions in a form by setting unique submissions.

    - Click the 'SHOW MORE OPTIONS' button as seen below:

    1521036463Screen Shot 2018-03-14 at 5.05

    -After the clicking it, you will see the 'Unique Submission' feature.

        1. No Check (default) - duplicate submissions will not be checked in this state.

        2. Check cookies only - Checks whether the submission came from the same browser. It uses cookies stored in the browser's storage to verify duplicate submissions.

        3. Check cookies and IP - As an addition to cookies, it also checks if the submission came from the same IP address.

     1521036538Screen Shot 2018-03-14 at 5.05

    Also, this guide can help you.

    If you need any further help, feel free to ask.