Forms displaying 'Oops! Something went wrong' error message on widgets

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    Asked on March 14, 2018 at 10:43 AM
    I am not getting the security check for other websites. It only happens when i open jotform. Also, I can't load any widgets for all my forms, I get the error message 'Oops! Something went wrong and we couldn't initialize widget list. Could you please refresh the page?' I have refreshed the page and cleared browser cache several times.
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    Answered on March 14, 2018 at 10:51 AM

    I have checked the forms in your account and see that they all loading normally at my end. As I check your account, I notice that you are Nigeria. As I search, I notice that there is another from the same country is experiencing the issue. I suspect that this is something being blocked by the Internet service provider. We request you to check with the internet service provider once if they are blocking JotForm domain.

    Let us know if you need any further assistance. We will be happy to help.