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discountinterlockAsked on March 14, 2018 at 11:49 AM
I mistakenly encrypt a docment.. How do I un-encrypt.
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Elton Support Team LeadReplied on March 14, 2018 at 12:25 PM
You can decrypt the data when you upload the encryption key in your form submissions page.
To learn more about form encryption, please check this page https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them.
Here's a guide on how to decrypt the submissions data https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them#How-Can-I-Decrypt-the-Data-from-the-Email-or-Through-the-Submissions-Page. Take note that you can only decrypt submissions data when data encryption is enabled in your form.