Where do I find my encryption key?

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    Asked on March 14, 2018 at 01:50 PM
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    Answered on March 14, 2018 at 02:12 PM

    When you encrypted your form, a key was created for you (if you choose that option) and you suppose to download it to your computer.

    The key should be in your Downloads folder (if that is a default folder for downloading).

    And default name of the key is jotform.key.

    So you can search for it.

    We cannot provide you with the key since we don't have an access to it.

    If you have any further questions, please let us know.

    Thank you!