What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Removing jquery from the lightbox

    Asked by meNmommy on October 24, 2012 at 12:48 AM

    Hi.. I'm currently using Shopify for my ecommerce platform and I'm having conflicts with the rest of my site (logo disappears, drop-down menus disappear).  Found out that they are using the Colorbox plugin which also uses jquery.  Is there a workaround to avoid those conflicts?

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    JotForm Support

    Answered by idarktech on October 24, 2012 at 01:59 AM


    May we know the shopify page URL where you've embedded your form so we can check it here? We'll see what we can do.

    For the time being, embedding your form using iframe embed code should fixed the conflict issue. Here's How to get your Form's Iframe Code


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    Answered by meNmommy on October 24, 2012 at 02:28 AM

    I was able to get some help with Shopify tech support and they were able to find a work-around.  Thanks for your time. 

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    JotForm Support

    Answered by liyam on October 24, 2012 at 02:51 AM

    Thank you for keeping us posted, meNmommy.   It would be helpful also if you can share with us the workaround so it can help other shopify users who use JotForm as well.

    If you have other questions or concerns, please do let us know.