I just upgraded and people are trying to order but it still says over quota?

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    Micmdm
    Asked on March 14, 2018 at 06:24 PM

    I just upgraded and people are trying to order but it still says over quota?  please help ASAP as people are trying to order NOW

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    John_Benson
    Answered on March 14, 2018 at 08:46 PM

    I checked your account and it is now in good status. I also can see that it is not over the limit. For more information about account usage and limit, please check this guide: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    If the issue still persists, please provide the form link so we can investigate it further. Thank you.