- Anthony BaxterAsked on March 14, 2018 at 07:32 PM
- JotForm SupportJanAnswered on March 14, 2018 at 09:54 PM
Your account (anthonybaxter) is currently suspended. This form (Whole Systems Learning: TRIBE Program Intake and Consent Form) triggered the suspension. It has a field that is asking for Social Security Numbers.
We need to delete the guilty field so that we can reactivate your account. If that is okay with you, please let us know. However, if you really need to collect this information from the user, then you need to add the following to the form:
We will wait for your response. Thank you.
- Anthony BaxterAnswered on March 25, 2018 at 03:28 PM
Dear JotForm Representative:
Please delete the field that triggered the account suspension. Once my access is restored, I will undertake the steps you recommend to collect sensitive information. Our program provides support for foster care and adjudicated youth to succeed in education and careers. To that end and to satisfy our grant requirements, we need to collect sensitive data.
I appreciate you assistance in this matter and look forward to continuing and expanding our use of JotForm services.
Dr. Anthony G. Baxter
- JotForm SupportMike_GAnswered on March 25, 2018 at 04:39 PM
I have already removed the field mentioned by my colleague above from this form Whole Systems Learning: TRIBE Program Intake and Consent Form
I have also reactivated your account. Please make sure to do what my colleague instructed above to avoid any inconvenience.
If you have other questions regarding this, please do not hesitate to let us know.