Total amount is not being displayed even if the number of team is selected.

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    AthleteTrax2
    Asked on March 14, 2018 at 10:27 PM

    Hi, our form shows zero under total team fees even when you choose the number of teams.  Registrant are getting confused. They are trying to fill it in them selves.  Please advise


    Thank you

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    ashwin_d
    Answered on March 15, 2018 at 04:09 AM

    I'm sorry for the trouble caused to you. 

    The issue was caused because of the conditions you had added to show / hide the form calculation and PayPal payment tool. The condition should be added to show the form calculation widget when the number of team dropdown is selected. PayPal payment tool should be displayed only when the "Payment Options" is selected as "Pay by Credit Card".

    I have cloned your form, edited the conditions and that seems to have solved this issue. Please take a look at the following cloned form and see if this works as expected:   https://form.jotform.com/80731678338970

    The following guide should help you in form cloning:  https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Hope this helps.

    Do get back to us if you have any questions.