Why my form is not working consistently?

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    Asked on March 15, 2018 at 12:11 AM


    I created a camper application to upload to our website. I went in through my phone and computer and it worked perfectly. About half the people who try can get it to work. The other half either cannot enter an address or cannot submit it once completed. I cannot figure out what else to try because it is working on all my devices. 

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    Answered on March 15, 2018 at 05:21 AM

    I tested your form but I wasn't able to replicate any issue, the form filled and submitted fine:

    1521105370Screen Shot 2018-03-15 at 10.1

    Is your form embedded in a website by any chance?

    If yes, please share the URL.

    Otherwise, please share what is the error message your users see and which browser did your user(s) use.

    Thank you!